HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - System Integrators for ServiceNow Product, USA 2020

As a ServiceNow Elite partner for about 10 years, we have been servicing global clients with a dedicated pool of ServiceNow certified professionals. Based on self-developed DRYiCE Gold Blueprint for ServiceNow, that encompasses the process ecosystem of HCL’s best practice processes allowing us to deliver full-scale Service Integration and Management (SIAM) solutions. SIAM assessment, consultancy, and operations services are built on the three product-supported pillars of DRYiCE Gold BluePrint on ServiceNow, DRYiCE SX, and DRYiCE Unito. Together with strong project experience and strong references, we ensure high client satisfaction.

Strengths:

Clear Enterprise Service Management (ESM) architecture with strong ServiceNow integration
Broad offering beyond IT
Extensive tool portfolio with strong integration capabilities
Aligned services for diverse maturities

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on System Integrators for ServiceNow products by ISG in USA.

To know more, download the report here.

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