- Analyst Report
- HCL recognized as a Leader in ...
HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - System Integrators for ServiceNow Product, USA 2020
As a ServiceNow Elite partner for about 10 years, we have been servicing global clients with a dedicated pool of ServiceNow certified professionals. Based on self-developed DRYiCE Gold Blueprint for ServiceNow, that encompasses the process ecosystem of HCL’s best practice processes allowing us to deliver full-scale Service Integration and Management (SIAM) solutions. SIAM assessment, consultancy, and operations services are built on the three product-supported pillars of DRYiCE Gold BluePrint on ServiceNow, DRYiCE SX, and DRYiCE Unito. Together with strong project experience and strong references, we ensure high client satisfaction.
- Clear Enterprise Service Management (ESM) architecture with strong ServiceNow integration
- Broad offering beyond IT
- Extensive tool portfolio with strong integration capabilities
- Aligned services for diverse maturities
Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on System Integrators for ServiceNow products by ISG in USA.
To know more, download the report here.