DRYiCE Gold BluePrint

Best practice ITSM process ecosystem with proven operations experience

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DRYiCE iAssure
DRYiCE iControl
DRYiCE iAutomate
DRYiCE MyXalytics
DRYiCE XaaS Service Management (XSM)
DRYiCE Gold BluePrint™
DRYiCE MyCloud
DRYiCE OptiBot

Value of Gold BluePrint

DRYiCE Gold BluePrint is the ecosystem of HCL best practices, involving a group of service management processes and a state of the art operating environment. Available on both ServiceNow and Cherwell platforms, DRYiCE Gold BluePrint offers a superior user experience to manage your enterprise IT services thereby empowering executives in making informed decisions. Gold BluePrint is laced with intuitive features that facilitate self-service to improve operational efficiency. It combines integration architecture with enterprise service management and includes several mini frameworks that offer a wide diverse range of functions, from service support transactions to service cataloging and service portfolio management. The service management architecture of Gold BluePrint consists of individual software that facilitate communication between the application interface and the operating systems.

Global Manufacturer of Rail Transport Equipment and Infrastructure Services

DRYiCE Gold BluePrint SIAM reduced incident backlog volume for a client by over 80%

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An American Multinational Company

DRYiCE Gold BluePrint enabled client to measure service provider SLA across multiple suppliers

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Key Benefits

Simple interface

Simple interface

Relevance and Utility

Relevance and utility

Better ROI

Better ROI

Easy Upgrade

Easy upgrade

Ease of Installation

Ease of installation

Best Practices

Best practices

Proven ITSM experience

Proven ITSM experience

Key Features

Data model

Secure by design

App ecosystem

SIAM enabled

Auditing enabled

Process categorization

Process integration framework


Case Study

DRYiCE Gold BluePrint enabled client to measure service provider SLA across multiple suppliers in real time and centralize their IT service portfolio

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DRYiCE : The AI foundation for the digital enterprise


DRYiCE Gold BluePrint

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