DRYiCE Gold BluePrint

Best practice ITSM process ecosystem with proven operations experience

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DRYiCE iAssure
DRYiCE iControl
DRYiCE iAutomate
DRYiCE MyXalytics
DRYiCE XaaS Service Management (XSM)
DRYiCE Gold BluePrint™
DRYiCE SX™
DRYiCE Lucy
DRYiCE MyCloud
DRYiCE MTaaS
DRYiCE OptiBot
DRYiCE NetBot
DRYiCE ROAR

Value delivered by Gold BluePrint

DRYiCE Gold BluePrint is the ecosystem of HCL best practices, involving a group of service management processes and a state of the art operating environment. Available on both ServiceNow and Cherwell platforms, DRYiCE Gold BluePrint offers a superior user experience to manage your enterprise IT services thereby empowering executives in making informed decisions.

Key Benefits

User friendly interface

Intuitive end user portal

Faster time to value with powerful workflows and process automation

Proven roadmap built on tried and tested capabilities

Ease of installation and upgrades

Best practices forged on ITIL and DRYiCE Gold BluePrint framework

Proven ITSM experience

Low maintenance

Key Features

NextGen code light framework coupled with best of platform capabilities

Secure by design

App ecosystem enabling a comprehensive set of capabilities

Right fitment of processes, focus on automation

Validated new releases

Well defined ITSM data taxonomy across processes and CMDB

Multivendor SIAM framework powered by SLAs and OLAs

Granular categorization driven by CMDB

Process integrated with ITSM policies

Fully compliant and audit ready

Technology independent service management

Resources

Case Study

DRYiCE Gold Blueprint IT Service Management reduced unplanned costs of a global cosmetic giant from 60% to 25%

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DRYiCE- The AI foundation for the digital enterprise

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DRYiCE Gold BluePrint

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Data Sheet

DRYiCE Gold BluePrint Data Sheet

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Case Study

DRYiCE Gold BluePrint reduced incident backlog volume for a leading rail transport company by over 80%

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