DRYiCE Gold BluePrint is the ecosystem of HCL best practices, involving a group of service management processes and a state of the art operating environment. Available on both ServiceNow and Cherwell platforms, DRYiCE Gold BluePrint offers a superior user experience to manage your enterprise IT services thereby empowering executives in making informed decisions.
Gold BluePrint is laced with intuitive features that facilitate self-service to improve operational efficiency. It combines integration architecture with enterprise service management and includes several mini frameworks that offer a wide diverse range of functions, from service support transactions to service cataloging and service portfolio management. The service management architecture of Gold BluePrint consists of individual software that facilitate communication between the application interface and the operating systems.
Global Manufacturer of Rail Transport Equipment and Infrastructure Services
DRYiCE Gold BluePrint SIAM reduced incident backlog volume for a client by over 80%
U.S. Federal Government acknowledgement field is required. HCL provides software and services to U.S. Federal Government customers through its partner ImmixGroup, Inc. Please contact ImmixGroup, Inc. at HCLFederal@immixgroup.com