DRYiCE Lucy

AI-enabled cognitive virtual assistant

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Value of Lucy

DRYiCE Lucy is an AI powered cognitive assistant, automated to communicate in human voice or chat. 
Mimicking human interaction, Lucy learns and adapts to your needs through smart conversations by leveraging enterprise grade Natural Language Processing (NLP) and Machine Learning (ML). Lucy interacts in the way your clients wish to consume the information they need, helping you accelerate time to value, reduce human error and increase productivity. It has been enabled for 600+ business and IT use cases, a subset of which is available OOB and comes along with a cognitive console for enabling powerful integrations.

Key Benefits

Platform Agnostic

Platform agnostic

Reduces mean time to resolution

Reduces mean time to resolution

100% Response Consistency

100% response consistency

Quick issue resolution

Quick issue resolution

Anytime accessibility

Anytime accessibility

Key Features

Natural language processing (NLP) engine agnostic

OTB third party integration

Enterprise grade security

On demand scalability

Context switching

Flexible billing

Omni channel

Resources

Case Study

DRYiCE Lucy enhanced user experience and created an efficient information retrieval engine for a Finnish industrial machinery company

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DRYiCE : The AI foundation for the digital enterprise

Brochure

A cognitive virtual assistant

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