DRYiCE Lucy is an AI powered cognitive assistant, automated to communicate in human voice or chat.
Mimicking human interaction, Lucy learns and adapts to your needs through smart conversations by leveraging enterprise grade Natural Language Processing (NLP) and Machine Learning (ML). Lucy interacts in the way your clients wish to consume the information they need, helping you accelerate time to value, reduce human error and increase productivity. It has been enabled for 600+ business and IT use cases, a subset of which is available OOB and comes along with a cognitive console for enabling powerful integrations.
Reduces mean time to resolution
100% response consistency
Quick issue resolution
Natural language processing (NLP) engine agnostic
OTB third party integration
Enterprise grade security
On demand scalability
DRYiCE Lucy enhanced user experience and created an efficient information retrieval engine for a Finnish industrial machinery company
U.S. Federal Government acknowledgement field is required. HCL provides software and services to U.S. Federal Government customers through its partner ImmixGroup, Inc. Please contact ImmixGroup, Inc. at HCLFederal@immixgroup.com