AI-enabled cognitive virtual assistant

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Value of Lucy

DRYiCE Lucy an AI powered cognitive assistant, automated to communicate in human voice or chat. 
Mimicking human interaction, Lucy learns and adapts to your needs through smart conversations by leveraging enterprise grade Natural Language Processing (NLP) and Machine Learning (ML). Lucy interacts in the way your clients wish to consume the information they need, helping you accelerate time to value, reduce human error and increase productivity. It has been enabled for 600+ business and IT use cases, a subset of which is available OOB and comes along with a cognitive console for enabling powerful integrations.

A Leading Fortune 500 CPG Organization

Transforms IT operations through cognitive capabilities

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The Book of Impact

AI foundation for the digital enterprise

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Key Benefits

Designed to Mimic Humans

Designed to mimic humans

Comprehensive Platform for Cognitive Agents Providing Expert Assistance

Comprehensive platform for cognitive agents providing expert assistance

Technology Agnostic

Technology agnostic

Reduces wait time

Reduces wait time

100% Response Consistency

100% response consistency

Improve Through Experience

Improve through experience

Unified Experience for all Stakeholders

Unified experience for all stakeholders

Key Features

Natural language processing (NLP) engine agnostic

OOB integration and use cases

Omni channel

Continuous learning

Rule engine

Deployment model flexibility


Case Study

DRYiCE Lucy reduced the average handling time of a fortune 500 CPG company

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A cognitive virtual assistant

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