The Connect Advantage | A single source of truth that unlocks a wide range of benefits
Achieve accelerated onboarding of suppliers with plug and play connectors
DRYiCE Connect integration hub comes with prebuilt connectors for industry standard tools, thereby reducing deployment time by 70%.
Bring in complete transparency and traceability in service management
The SIAM Control Framework of DRYiCE Connect provides normalized and unified system of record that provides real time status update across multiple supplier systems in IT supply chain.
Effectively manage suppliers with reduced management cost
DRYiCE Connect provides digital SIAM governance that enables analysis, review and reporting of supplier performance with real time reports against the service levels and operational levels.
Improve productivity of organization
Automated process orchestration driven collaboration between the customer and suppliers’ systems enhances operational productivity up to 50%
Enable data-driven decision making
DRYiCE Connect SIAM engagement portal coupled with inbuilt analytical system and customizable dashboards and smart widgets provides single pane of glass for effective decision making.
The Connect Impact
50 % Lesser
15 % Higher
70 % Faster
27 % Faster
Mean Time to Resolve
The Connect Innovation | Transforming the ecosystem with seamless integration
SIAM best practices
Experience from a large number of SIAM implementations and best practices matured over the years built into DRYiCE Connect
Reference process model that orchestrates ITSM processes across customer and suppliers
Time to value
Accelerated supplier on/off boarding, quick implementation and bots-driven process orchestration leading to faster value realization
Real time updates of service management records from customer and supplier ITSM systems leading intuitive reports and dashboards
Prebuilt adapters for industry standard ITSM systems, SLA/OLA framework and prebuilt library of performance reports and dashboards
Single source of record
System of record created by unification and normalization of data replicated from the IT ecosystem