DRYiCE iAutomate

AI-powered runbook automation

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Struggling with rising IT issues and SLA breaches?

Intelligent runbook automation is the response

As a forward-looking enterprise, you must ensure uninterrupted availability of critical IT and business services. However, there are several impeding challenges:

  • Manual systems and processes with no automation
  • Surging ticket count and age as employees settle in New Normal
  • High human error, mean time to resolve (MTTR), and SLA breaches
  • Rising IT operating costs
  • Falling customer satisfaction (CSAT) index

With DRYiCE iAutomate, a powerful, intelligent runbook automation product that leverages AI and ML you can deploy end-to-end incident remediation and task automation to create a responsive and resilient enterprise.

The iAutomate advantage | Making enterprise IT robust

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Quickly achieve zero-touch automation

iAutomate uses AI to analyze tickets and identifies automation candidates within hours. It continuously learns and drives the automation process, thereby automating the process of automation itself.

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Find right response to every request

iAutomate comprehends the context of every issue, recommends relevant solution, and triggers it without manual intervention. With intelligent management of the resolution lifecycle, it reduces effort and improves productivity.

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Get industry's best time-to-value

iAutomate comes with more than 1,500 reusable and configurable out-of-the-box runbooks, to enable rapid adoption, deployment, and time-to-value.

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Create an enterprise knowledge pool

iAutomate aggregates knowledge from multiple enterprise sources to build a unified knowledge base, resulting in reduced mean time to recovery (MTTR) and improved employee efficiency.

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Automate at your own pace

iAutomate offers great flexibility of deployment and scalability to support the growing incidents, events, and tasks volume. It scales as your enterprise grows.

The iAutomate Impact | Generating real-world value

30 %

REDUCTION IN SERVICE DESK COSTS

3 MN

INCIDENTS RESOLVED AUTONOMOUSLY

20 %

IMPROVEMENT IN SLA COMPLIANCE

85 %

REDUCTION IN MTTR

50 %

INCREASE IN CSAT

4 - 5 MONTH

ZERO-TOUCH-AUTOMATION STATE ACHIEVED

Will your investments yield desired results?

Find out now!

Calculate your savings with iAutomate ROI calculator Here>>>

The iAutomate Diversity | Encompassing enterprise automation

Based on our domain expertise and industry learnings we have developed a diverse set of ready-to-use AI-powered runbooks to support operations teams – datacenter, cloud, network, security etc.

We automate across all streams of IT requests:

INCIDENTS

EVENTS

Change Request Tasks

Service Request tasks

AD-HOC Tasks

Scheduled Tasks

RESOURCES

Whether you are looking for more information on the latest features, stories about our customers, or just brushing up on your knowledge, we have got you covered.

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DRYiCE iAutomate

Case study

DRYiCE iAutomate reduced manual resolution time by 50% for a Fortune 500 medical technology company

DRYiCE iAutomate enables end-to-end automation for an American Fortune 100 Pharmaceuticals company

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Automate end-to-end incident resolution and enable zero-touch Automation with DRYiCE iAutomate

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