Components

Pioneering conversational excellence

Advantages
GenAI-fueled advanced NLP

GenAI-fueled advanced NLP

Superior end-user experience

Superior end-user experience

Unaided automation and self-healing

Unaided automation and self-healing

Continuous learning and evolution

Continuous learning and evolution

Efficient issue resolution

Efficient issue resolution

Seamless support

Seamless support

quotes
AEX is incredible at mimicking human interactions, and when combined with Generative AI, it creates a whole new level of interactive excellence! AEX's AI expertise enabled self-guided issue resolution and enhanced analytics, leading to informed decisions and increased productivity.

Geoffrey Wright

Global Solution Owner, Employee Experience
Mondelez International

Resources

Whether you are looking for more information on the latest features, stories about our customers, or just brushing up on your knowledge, we have got you covered.

Brochure

AI-driven employee experience

Case study

HCL BigFix AEX delivers zero IT service experience wait time

A Finnish industrial machinery company enhanced user experience with HCL BigFix AEX

HCL BigFix AEX enables superior user experience and customer satisfaction

Datasheet

HCL BigFix AEX V9 - Data Sheet