The growing awareness and desire of global enterprises to Digitally Transform into a Next Gen organization mandates that IT be more agile and lead the transformation to be “Digitally Ready.”
While enterprises are increasingly focusing on Automation, AI, IoT and Blockchain to be the flag-bearer of their transformation journey, it is imperative that there is an equal, if not more, focus on strengthening IT Service Management. An effective ITSM solution provides enterprises with a structure which can support the evolution that Next Gen technologies make in the IT constitution.
With the same focus, DRYiCE has developed its premier ITSM product – DRYiCE Gold BluePrint, which has multiple elements, from service support transactions to service portfolio and catalogue. The service management software at its core consists of middleware and interfaces that facilitate communication among the databases and the entire system. Additionally, DRYiCE Gold BluePrint is the process ecosystem of HCL best practices, optimizing a group of service management processes in the operating environment. This, coupled with the Cherwell platform, provides a powerful tool to manage enterprise IT services.
Along with DRYiCE Gold BluePrint, we will be showcasing two other premier DRYiCE products at the Cherwell Conference:
- DRYiCE iAutomate, an intelligent IT runbook automation product which extensively uses proprietary NLP algorithms and knowledge analysis in conjunction with almost all orchestration engines. It provides robust, end-to-end incident remediation and task automation across the infrastructure and applications landscape by leveraging a large readymade repository of run-books as well as creating automated run-books on the fly. It brings the power of AI and Machine learning together by its ability to search every known source including external technical pubs, forums and other tagged resources on the internet to bring you solutions within minutes to problems that may take days or weeks to investigate. Most importantly, you always retain control by asking DRYiCE iAutomate to drive automation where you want it.
- DRYiCE MyCloud, a hybrid multi-cloud life-cycle management product empowers organizations to optimally govern, provision, monitor, and manage hybrid cloud infrastructure. It combines data exploration and data visualization to enable proactive analysis and actionable insights resulting in the continuous optimization of enterprise cloud environments across areas including cost, performance, security, and utilization.
Meet our experts at Cherwell Clear Conference 2019 at Booth #15 to identify how DRYiCE can help you improve service delivery across the organization.
Global Head of Product & Offering Management, DRYiCE
Panel Discussion-Getting Beyond the AI Hype Cycle Panel
Amit Kumar Dwivedi
Deputy General Manager, DRYiCE Autonomics Products
Breakout session-DRYiCE & Cherwell: A CLEAR choice to accelerate Business Success in the Digital Economy
Director, DRYiCE Orchestration Products