HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Sourcing Information Management, USA 2020

We are supporting our Service Integration and Management (SIAM) clients with a feature-rich toolset for operating IT services, based on a pre-configured instance of ServiceNow and Cherwell, coupled with DRYiCE SX. We offer SIAM solutions through DRYiCE by using modern technologies to deliver AI-powered products and platforms. With SIAM trained professionals in the U.S., the dedicated SIAM practice uses defined methods and ready-to-use templates to provide the necessary services, consultations, and products to support and run full-scale SIAM implementations.

Strengths:

Well-defined solution strategy
Dedicated SIAM practice with strong capabilities in modern technologies
Strong reference list of SIAM clients
Our compelling vision for SIAM is productized

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on Sourcing Information Management by ISG in USA.

To know more, download the report here.

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