HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Sourcing Information Management, USA 2020

We are supporting our Service Integration and Management (SIAM) clients with a feature-rich toolset for operating IT services, based on a pre-configured instance of ServiceNow and Cherwell, coupled with DRYiCE SX. We offer SIAM solutions through DRYiCE by using modern technologies to deliver AI-powered products and platforms. With SIAM trained professionals in the U.S., the dedicated SIAM practice uses defined methods and ready-to-use templates to provide the necessary services, consultations, and products to support and run full-scale SIAM implementations.


  • Well-defined solution strategy
  • Dedicated SIAM practice with strong capabilities in modern technologies
  • Strong reference list of SIAM clients
  • Our compelling vision for SIAM is productized

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on Sourcing Information Management by ISG in USA.


To know more, download the report here.


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