HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Business Value Service Management, USA 2020

We offer Service Integration and Management (SIAM) solutions through DRYiCE to deliver AI-powered products and platforms. SIAM solutions let an organization manage multiple service providers consistently and effectively, thus ensuring that performance across a portfolio of multi-sourced IT goods and services is seamless and meets user needs.  We have several SIAM trained professionals around the globe, with a pool of resources based in the U.S. to provide the necessary services, consultancy, and products to support and help clients implement and run full-scale SIAM operations.


  • Clear and profound strategy
  • Strong case studies and use cases demonstrate the ability to deliver
  • Aligned product and services portfolio for diverse maturities
  • We have a compelling vision

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on Business Value Service Management by ISG in USA.


To know more, download the report here.


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