HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Service Design and Transition, Germany 2020

Our Service Integration and Management (SIAM) offering leverages modern technologies to deliver AI-powered products and platforms. We have hundreds of SIAM-trained professionals around the globe with a longstanding and dedicated SIAM practice involving the use of ML, AI Chatbots, cognitive computing, and Blockchain technology. With cognitive services and RPA, we are pushing the boundaries of automated SIAM. With the SIAM build, operate, and transfer (BOT) service management coupled with extensive practical experience as an IT infrastructure service provider, we can adapt to different maturity levels and requirements of clients.


  • Strong vision
  • Strong delivery capabilities
  • Strong know-how in dedicated SIAM practice
  • Aligned product and services portfolio

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on Service Design and Transition by ISG in Germany.


To know more, download the report here.


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