HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Service Operation and Delivery, USA 2019

As per the report, HCL offers SIAM solutions as part of its DRYiCE division using new technologies to deliver AI-powered products and platforms. SIAM-trained professionals in the U.S. follow a dedicated SIAM practice that includes defined methods and ready-to-use templates to provide the necessary services, consultancy and products to support and help customers implement and run full-scale SIAM programs. SIAM’s BOT Service Management paired with extensive project experience allows HCL to adapt to the different maturity levels and requirements of its customers.


To know more, download the report here.


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