DRYiCE™ iControl

Business Process Observability Solution for Healthcare

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The Industry Challenges | Cumbersome operation of fragmented IT systems

In the current digital ecosystem, healthcare enterprises face five key challenges that they must overcome to be able to operate at peak efficiency:

Managing a highly complex and fragmented IT landscape

Managing a highly complex and fragmented IT landscape

1

Operating multiple systems and processes simultaneously

Operating multiple systems and processes simultaneously

2

Developing intelligent and personalized services for every patient

Developing intelligent and personalized services for every patient

3

Attaining end-to-end observability of business processes

Attaining end-to-end observability of business processes

4

Staying compliant with ever-tightening industry regulations

Staying compliant with ever-tightening industry regulations

5

DRYiCE iControl | Round-the-clock, real-time observability of IT systems and business processes

DRYiCE iControl (iControl) is a healthcare business process observability solution that can effectively trace and track technical and business processes across IT systems to proactively detect issues before they reach the end-users.

Empowered by iControl, healthcare enterprises can go beyond traditional monitoring methodologies. They can do so with real-time visibility, intelligent analytics, and a granular view of their business processes. iControl’s multi-faceted capabilities ensures smooth operation of critical business flows, thus improving end-user satisfaction considerably.

The iControl Advantage| Radically improved member-payer-provider synergy

Improved member, payer, and provider experience

Improved member, payer, and provider experience

Proactive identification of performance bottlenecks

Proactive identification of performance bottlenecks

End-to-end, granular view of the application and infrastructure landscape

End-to-end, granular view of the application and infrastructure landscape

Improved Mean Time to Response (MTTR) and reduced Mean Time to Identify (MTTI)

Improved Mean Time to Response (MTTR) and reduced Mean Time to Identify (MTTI)

Improved stability and performance at reduced cost

Improved stability and performance at reduced cost

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