What are the benefits of business-focused observability?

OVERVIEW

Business teams need the correct data in-hand to serve customers faster and more efficiently. Today, they are dependent on vastly distributed and complex systems which do not provide real-time views with business context. Without business context it’s impossible to derive meaningful actionable insights in order to improve customer experience or fuel business growth. Rising cost complexities, interconnected systems and mounting regulatory pressures makes it imperative to know not just what went wrong, but why it went wrong in real-time. Simply looking at IT observability provides limited value to business operations teams. This session will focus on how to extend observability to support business operations.

 

SESSION SPEAKERS

Ian Philips

- Ian Philips

Vice President, DRYiCE iControl

Observability Moves into the Business Operations Tier for Better End-to-End Control
Jan 26, 2021 09:00 AM - 10:00 AM EST
Maureen Fleming

- Maureen Fleming

Program VP, IDC

Observability Moves into the Business Operations Tier for Better End-to-End Control
Jan 26, 2021 09:00 AM - 10:00 AM EST
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