The world's largest producer of platinum, providing nearly 40% of the world’s output. It is also a major producer of diamonds, copper, nickel, iron ore, and metallurgical & thermal coal.
Business and Technical Benefits
- Over 80% reduction in daily SLA breaches
- Over 80% reduction in penalties due to breaches
- 100% reduction in manual reporting effort
- Predictive analytics to identify tickets about to breach SLAs
- Automated risk management approval workflow and real-time tracking of risks and remediation plans
- Real-time visibility and metrics measurement