DRYiCE MyXalytics

Reduced daily SLA breaches by 83% for a Global 2000 metals and mining company

The client is world's largest producer of platinum, providing nearly 40% of the global output. It is also a major producer of diamonds, copper, nickel, iron ore, and metallurgical and thermal coal.

The client’s executives were grappling with delayed access to business critical data leading to subsequent delays in business decision making. The executives did not have timely access to role based/custom reports to identify business critical gaps and define remediation strategy.

To resolve this, the client chose to deploy DRYiCE MyXalytics as an intuitive data consolidation and visualization solution that infused AI-based predictive analytics to proactively flag potential breaches. With MyXalytics, the client was able to realize:

  • 83% reduction in daily SLA breaches
  • 84% reduction in penalties due to breaches
  • 100% reduction in manual reporting effort
  • Predictive Analytics to prevent SLA/OLA breaches

Download the case study to read the complete customer journey.


I wish to be contacted by a DRYiCE representative over phone
By providing your contact information and clicking 'submit', you authorize DRYiCE to store your contact details and contact you with information on case studies, whitepapers, events, webinars, newsletters, announcements and other relevant updates.