A leading Global manufacturer of rail transport equipment, systems, and infrastructure services with operations in 70 countries.


  • Accelerated time frames while bringing down costs
  • Reduced incident backlog volume by 80% in 6 months; TAT (Turn Around Time) consistently below 2%
  • Facilitated faster process deployment, seamless on-boarding of service providers, faster time to floor, and improved RoI


Download the case study to read the complete customer journey.


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