A cognitive virtual assistant

DRYiCE Lucy is a Cognitive Virtual Assistant. It mimics human interaction and learns, adapts to user needs through smart conversations by leveraging enterprise-grade Natural Language Processing (NLP) and Machine Learning (ML). Users can leverage Lucy to find relevant information available across different enterprise systems. Lucy helps organizations move up the maturity curve and enhance user experience for employees and customers. By leveraging advanced NLP Lucy reduces human errors and increases productivity. It comes with Out-Of-Box (OTB) use case for various scenarios and can be easily extended to cover the “Cognitive Chatbot” needs of modern enterprises.

Some of the key capabilities are:

  • Enterprise-grade security

  • Flexible billing

  • Context switching

  • On-demand scalability

  • Omnichannel

  • OTB third party integrations

  • Dynamic customer provisioning

  • Configuration Management


Download the brochure to know more.