DRYiCE Gold BluePrint

Best practice ITSM process ecosystem with proven operational expertise

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Value delivered by Gold BluePrint

DRYiCE Gold BluePrint is a ready-to-use process ecosystem that is based on best-of-breed IT Service Management (ITSM) platforms and coupled with our strong three decades of Service Management expertise. It offers a superior experience to manage enterprise IT services thereby empowering executives in making informed decisions.

KEY BENEFITS

Accelerated implementation and faster upgrades

Faster time to value with powerful workflows and integrated processes

Best practices forged on ITIL and DRYiCE Gold BluePrint framework

Intuitive self-service experience

Community connect with integrated knowledge management

Full visibility into any process or service performance with built-in dashboards and analytics engine

Industry-wide ITSM expertise

KEY FEATURES

  • NextGen code light framework coupled with best of platform capabilities

  • Tightly coupled ITSM processes focusing on automation

  • Best practices forged on ITIL and DRYiCE Gold BluePrint framework

  • Fully compliant and audit-ready

  • Granular categorization by category and subcategory of services driven by Configuration Management Database (CMDB)

  • App ecosystem enabling a comprehensive set of capabilities

  • Multi-vendor Service Integration and Management (SIAM) framework powered by SLAs and OLAs

  • Security hardened platform

  • Automated testing framework for validated release

RESOURCES

Case study

DRYiCE Gold Blueprint IT Service Management reduced unplanned costs of a global cosmetic giant from 60% to 25%

Brochure

DRYiCE Gold BluePrint

Video

DRYiCE- The AI foundation for the digital enterprise

Datasheet

DRYiCE Gold BluePrint Data Sheet

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