DRYiCE Gold BluePrint

Best practice ITSM process ecosystem with guaranteed value and proven operational expertise

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Tired of poor ITSM environment?

Accelerate digitized service management transformation with best practice process ecosystem

Enterprise IT is often burdened by service management and its subsequent operational failings. It becomes increasingly difficult to make timely decisions to manage enterprise IT with ease. The challenges include:

  • Siloed ITSM processes
  • Ambiguous key performance indicators (KPI) and service level agreements (SLA)
  • Non-compliance to regulatory standards
  • High total cost of ownership (TCO)
  • Complex third-party integrations

DRYiCE Gold BluePrint offers you a ready-to-use process ecosystem that is based on best-of-breed ITSM platforms and service management excellence to mitigate these challenges.

The Gold BluePrint Advantage | Robust service delivery and ITSM process management

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Quick time-to-value

Gold BluePrint has a code-light framework, best-in-platform capabilities, preconfigured processes, and workflows with predefined rules and policies, guaranteeing faster time to value due to accelerated implementation.

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Enjoy increased operational efficiency

Gold BluePrint offers automated, customer-tested, and proven service management processes and a unified integration framework, resulting in industry agnostic implementation and enhanced operational efficiency.

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Ensure complete compliance and audit-readiness

Gold BluePrint is influenced by ITILv4, IT4IT, COBIT, etc. It comes with inbuilt KPIs and provisions for maintaining audit logs and notes. This makes your enterprise fully compliant to regulations, ready for audits and helps you make informed decisions.

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Comprehensive knowledge base with community connect

Gold BluePrint offers crowdsourced knowledge management, which enables faster root cause analysis and cross-functional collaboration.

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Robust app ecosystem

Gold BluePrint simplifies service delivery and reduces administrative effort on critical capabilities such as data migration, admin tasks, onboarding, and more, with its value-added utility apps.

The Gold BluePrint Impact | Reducing resolution time and effort

100 +

ENTERPRISE CUSTOMERS

28,000 +

FULFILLER LICENSES DEPLOYED

40 %

REDUCTION IN MTTR

80 %

REDUCTION IN ADMINISTRATIVE EFFORT

The Gold BluePrint Agility

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Accelerated deployment

Jumpstart the customer-tested, preconfigured processes and workflows with predefined rules and policies

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Value added utility apps

Enjoy greater flexibility with the choice of optional utility apps

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Choice of platforms

With the integration capabilities of the product, enjoy greater business agility with increased choice of platforms - ServiceNow and Cherwell.

RESOURCES

Whether you are looking for more information on the latest features, stories about our customers, or just brushing up on your knowledge, we have got you covered.

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DRYiCE Gold BluePrint

Case study

DRYiCE Gold Blueprint IT Service Management reduced unplanned costs of a global cosmetic giant from 60% to 25%

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DRYiCE- The AI foundation for the digital enterprise

Datasheet

DRYiCE Gold BluePrint Data Sheet

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