DRYiCE Gold BluePrint

Best practice ITSM process ecosystem with proven operations experience

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DRYiCE iAssure
DRYiCE iControl
DRYiCE iAutomate
DRYiCE MyXalytics
DRYiCE XaaS Service Management (XSM)
DRYiCE Gold BluePrint™
DRYiCE SX™
DRYiCE Lucy
DRYiCE MyCloud
DRYiCE MTaaS
DRYiCE OptiBot
DRYiCE NetBot
DRYiCE ROAR
DRYiCE FSM

Value delivered by Gold BluePrint

DRYiCE Gold BluePrint is a ready-to-use process ecosystem that is based on best-of-breed IT Service Management (ITSM) platforms and coupled with our strong three decades of Service Management expertise. It offers a superior experience to manage enterprise IT services thereby empowering executives in making informed decisions.

Key Benefits

NextGen code light framework coupled with best of platform capabilities

Tightly coupled ITSM processes focusing on automation

Fully compliant and audit-ready

Granular categorization by category and subcategory of services driven by Configuration Management Database (CMDB)

App ecosystem enabling a comprehensive set of capabilities

Multi-vendor Service Integration and Management (SIAM) framework powered by SLAs and OLAs

Security hardened platform

Automated testing framework for validated release

Key Features

Accelerated implementation and faster upgrades

Faster time to value with powerful workflows and integrated processes

Best practices forged on ITIL and DRYiCE Gold BluePrint framework

Intuitive self-service experience

Community connect with integrated knowledge management

Full visibility into any process or service performance with built-in dashboards and analytics engine

Industry-wide ITSM expertise

Resources

Case Study

DRYiCE Gold Blueprint IT Service Management reduced unplanned costs of a global cosmetic giant from 60% to 25%

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DRYiCE- The AI foundation for the digital enterprise

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DRYiCE Gold BluePrint

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Data Sheet

DRYiCE Gold BluePrint Data Sheet

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Case Study

DRYiCE Gold BluePrint reduced incident backlog volume for a leading rail transport company by over 80%

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