The GBP on SX Advantage | Future-ready enterprise service management

Core service management processes
Closely coupled process ecosystem comprising of Service Request, Incident, Problem, Change, Asset, Configuration, and SLA management, ensuring shorter fulfilment lifecycle

Unified digital marketplace
A unified e-commerce style marketplace that serves as a single-system-of-engagement for all internal and external IT and business services

Accelerated Service Delivery
Natively designed to automatically aggregate and publish services from multiple suppliers

Crowd-sourced knowledge management
Allow enterprise users to independently create and consume knowledge, removing the additional effort required to develop and manage a knowledge base
The GBP on SX Impact | Generating real world value
40 %
Reduction in MTTR
88 %
Reduction in service publishing time
30 %
Reduction in Response time
The GBP on SX Innovation | Staying ahead of the curve
01

Quick time-to-value and zero customizations
Ready to deploy and ready to use tightly coupled core service management processes
02

Audit-readiness and compliance
Built-in KPIs and dashboards, audit logs, mandatory notes/remarks
03

No Code Framework
Intuitive platform to configure and publish services
04

Seamless supplier onboarding and off-boarding
Multi-supplier environment support